Leads & conversionLeads & conversion
8 min read
Instagram lead chatbot: turning ad DMs into sales
A chatbot funnel so Instagram ad DMs are not lost: the first 60 seconds, need questions, getting the phone number, CRM handover and a sample funnel.
Lead Capture & Sales Conversion
A message from an ad, a visitor asking for a price, an order left in a cart — each is an enquiry that can be lost in the first minutes of a sale. This section covers what a chatbot does in those minutes: the first reply, a few questions that establish the need, collecting a phone number, pointing to the right product or meeting, and handing the lead to a salesperson with the details they need.
Each article is about one channel or one scenario rather than general advice. For channel capabilities, see the Instagram and WhatsApp pages; for what happens to a lead afterwards, see CRM.
All posts
12 of 13 posts shown
Leads & conversionLeads & conversion
7 min read
WhatsApp lead qualification: fewer questions, better leads
WhatsApp qualification is not a web form moved to chat: the number is known, voice notes arrive, the 24-hour rule applies. An example and handover.
Leads & conversionLeads & conversion
7 min read
Chatbot speed to lead: why leads still wait in working hours
A chatbot cuts first-reply time to seconds, but the value lies in a correct answer and a person on time. Causes of delay, a first-reply template, SLA and dashboard.
Leads & conversionLeads & conversion
7 min read
Chatbot abandoned cart recovery: a message flow that works
Recovering abandoned carts with a chatbot: five reasons carts are left, the trigger, channel and consent, a two-message flow, a discount rule and metrics.
Leads & conversionLeads & conversion
8 min read
Chatbot pricing questions: how to answer «how much is it?»
«Price?» is the most common and most often lost message. Five kinds of price question, what to say and not say, a model for individual pricing and an example.
Leads & conversionLeads & conversion
7 min read
Chatbot upsell and cross-sell: when an offer helps
Chatbot upsell and cross-sell work only when they follow the customer's need. Fit signals, timing, industry examples, a product-fit table and KPIs.
Leads & conversionLeads & conversion
8 min read
Ecommerce Product Chatbot: Guide Without Annoying
Conversational product discovery that narrows choice rather than pushing it — with live availability, the questions worth asking and where to hand over.
Leads & conversionLeads & conversion
9 min read
Chatbot Lead Scoring: A Model Sales Will Use
How to turn conversation signals into a lead score sales actually acts on — which signals to use, how to weight them, and how to stop the score decaying.
Leads & conversionLeads & conversion
8 min read
After-Hours Website Leads: Keeping Intent Warm
Why overnight enquiries decay faster than daytime ones, and the workflow that captures, qualifies and escalates them without waking anybody up.
Leads & conversionLeads & conversion
8 min read
Chatbot Demo Booking: From Question to Calendar
The conversational steps that turn a website question into a booked demo — qualification before the calendar, no-show control, and what to measure.
Leads & conversionLeads & conversion
13 min read
Website Chatbot Question Tree: How to Branch It
A question tree that branches on the page the visitor is on, what they typed first and whether they have been here before — with an example dialogue and a routing table.
Leads & conversionLeads & conversion
14 min read
Chatbot Lead Qualification: Questions That Sort Buyers
A qualification flow that learns need, timeline, budget and contact details from a conversation rather than a form — plus the routing, data and metrics that make it work.
Live demo
Ready? Let's start
See Vexvon live in a 10-minute demo.
- A scenario built for your business
- A live sample call
- A tour of the platform