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Sales closing training: readiness signals, five question types, closing without pressure, weak and good examples, five drills and criteria.
Active listening in sales: five observable behaviours, chat versus calls, five practice drills, what the profile needs and how to measure it.
Objection handling training: a four-step technique, a clarifying-question bank, weak and good answers, five drills and a staged practice plan.
Upsell role play: offer timing, fit with the need, the one-offer rule, accepting "no", four profiles and five practice drills.
Value proposition training: the need → feature → result bridge, a 30-second template, variants by profile, weak and good examples and five drills.
Sales discovery training: four question types, sequence, confirming the need with a summary, five practice drills and how to build the profile.
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