What a bot must not say in a clinic differs from what it must not say at a car dealership, and a bank is different again. This section takes each industry on its own terms: what customers ask, what the bot collects, at which step — a viewing, an appointment, a test drive, a booking — it hands over to a person, and where it has to stop in regulated work.
Each article is written for someone working in that industry, not a general chatbot text with a sector's name added. To discuss a scenario for your sector, get in touch; the channels' general capabilities are on the features page.
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A structured intake that converts 'where can we go in July?' into a usable sales brief — destination, dates, party, budget and the constraints that decide everything.
Using model, budget, finance and trade-in signals to prioritise dealership leads — plus booking test drives people actually attend and what the salesperson needs beforehand.
A property-specific qualification flow covering budget, rooms, location and finance — and how a qualified lead reaches an agent with enough context to call.
Turning admissions questions into qualification and a counsellor handoff — without automating the one judgement that should stay with a person.
Non-diagnostic use cases only: appointment booking, service information, doctor schedules and safe escalation — with the medical-advice boundary written down.
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